Customer Relationship Management (CRM)
This cornerstone is the centralised database of all customer information and interactions,
to drive lead management, multi-channel marketing, order management, event management
and customer service, with Outlook integration and document management.
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Product Catalogue Management
This intelligent inventory management module allows absolute flexibility for product
lines, currency, cost and pricing; warehousing, stock control, promotions and collections.
Web integrated, the module allows for product configurations, asset management,
fashion matrix and complex industry attributes.
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Order Management
All orders are driven through Order Management, to simply perform sales, purchase,
transfer and recurring orders. It offers complete supply chain management, integrating
vouchers, credit card payment, shipping, credit control and powerful reporting.
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Point of Sale
QPOS point of sale is an integrated touch screen portal that can be deployed at
multiple sites. It provides for multiple payment methods, including integrated EFT,
cash draw management, employee audit trail, offline or online modes, all integrated
with inventory management and sales reporting.
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Online and Retail eCommerce Websites
Qdos provides hosted, fully featured eCommerce capabilities, integrated with product
catalogues and dynamic CMS for simple web content management. Open up a 24/7 sales
channel with integrated processes, payment gateway and customised design.
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