Stay ahead of your competition and in touch with your customers and prospects. Qdos CRM Sales reduces time spent on administrative tasks so you can focus on your core pursuit – selling
In our increasingly complex and competitive marketplace, managing the sales process is critical to successful & consistent realisation of revenue goals. With Qdos CRM Sales, you can implement Standardised Sales Processes & reinforce Best Practices, to increase pipeline visibility, sales execution, & overall performance, providing more predictable & sustainable revenue growth.
Lead Management:
When someone says, "Tell me more," a company becomes engaged in one of its most critical interactions: Lead Management. Qdos CRM Sales makes it easy to identify leads & respond in seconds rather than days, maximising your ability to translate enquiries into sales.
Key features:
- Capture, organize, & work your leads, derived from websites, e-mail campaigns & events, call centres, walk-in traffic…
- Profile goods & services of interest, for follow-up with relevant offers/marketing campaigns.
- Track Lead Status, to ensure they don't 'fall through the cracks'
- Assign leads to the appropriate sales person.
- Convert realised leads to 'Contacts'.
Opportunity Management:
Qdos CRM Sales provides a single point for tracking all opportunity-related data, including milestones, decision-makers, partners, customer communications, & competitor information.
Key features:
- Assign sales teams to an opportunity to close deals faster – easily updated
- Instant visibility into your pipeline
- Track product-level information on each sales opportunity, including products of interest, quantity, price, revenue & discount
- Track competitor details & key competitive issues
- Capture & utilise decision driver information, for Contacts & Sales strategic planning
- Record all opportunity-related interactions
- Produce individual sales processes for different sales situations, ie for phone or e-mail
- Set up pre-defined activities & reminders for consistency & proper process completion
- Access a range of reports to assist in planning & forecasting
Account & Contact Management:
Qdos CRM Sales enables you to build successful & ongoing relationships with your customers. Selling one product or a service to a customer is often just the ‘tip of the iceberg’ – having a complete customer profile helps realise all the sales opportunities that exist in new & existing accounts.
Key Features:
- Universal access to a 360-degree Customer Profile, enabling you to acquire & leverage deep knowledge of every account & contact
- Account information includes account & contact profiles, marketing campaigns, service history, order management, sales opportunities, relevant documents, & more!
- Provides Customer Communication History (including e-mail) & interactions
- Define parent-child relationships between accounts to represent complex organisations
Activity & Calendar Management:
With Qdos CRM Sales, Team-based Selling is simplified, by producing individual sales-related activities & scheduled reminders so that tasks are completed on time. You can also share your calendar & access team members' calendars.
Key features:
- Schedule Tasks, Appointments & Activities for yourself or team members to support your account management strategy
- Define Standard Activities for frequently or automatically assigned tasks
- Share your calendar with other users
- Receive reminders to send a brochure to a lead, attend a client meeting, send an e-mail to a contact, and follow up on that high-probability opportunity!
- Maintains a historical record of all activities (Complete & Pending)