Capture Orders from all business contact points with Qdos Order Management (including your retail & online stores), & view real time order information at every stage of the process
From Order Processing to Order Fulfilment and stock control, Qdos Order Management provides the complete solution to deliver in full & on time to your customers.
Order Management
Qdos Order Management provides simple, flexible & comprehensive functionality. Sales Orders taken by phone or e-mail are entered directly into the Qdos Order Management system, reducing ‘paper shuffling’ & allowing the sales team to focus on selling. Staff can check Order progress at any time from their desk or laptop, & review pending orders, backorders & part-shipment orders. Qdos Order Management accepts multiple payment methods for an Order, and tracks outstanding balances and applied credit amounts.
Key Features:
- Convert a quote to an order with one click
- Capture key order information (client details, status, delivery dates, & ship-to address)
- All products are managed in One Product Catalog
- Define price lists for specific customers or customer groups
- Set volume pricing for a specific product or a group of products
- Select from a list of available products at each location or warehouse
- Select product-specific information (eg red bag, blue bag)
- Apply the correct sales tax, & specify order discounts
- Calculate delivery costs based on product & packaging dimensions
- E-mail estimates & orders directly to the customer
- View picking slips & tax invoices, & dispatch goods with one click
- Process payments in instalments
- Accept multiple payment methods per order (cheque, cash, credit & EFT)
- On-the-fly customer profile modification
- Create recurring orders, order transfers & backorders (view notification alerts for stock arrival)
- Create purchase orders & apply importing & freight costs
- Track shipping container details for Orders
- Integrated with Qdos eCommerce, Point of Sale, & Mobile CRM Sales, ALL orders are maintained in one database
- & so much more!
Manage Shipments
Use Qdos Order Management to plan & receive Shipments from Freight Forwarders, and to ensure successful delivery of Orders to customers.
Key Features:
- Manage shipments from planning to delivery.
- Capture key shipment details (origin & destination, departure & arrival dates, cargo dimensions, & shipment costs).
- Associate Orders to shipments & view Order details.
- Capture shipping related emails & pertinent documents.
- View shipment reports & create Delivery Dockets.
Integrated with Qdos eCommerce, Point of Sale, & Sales for Windows Mobile Solutions
Orders placed via the Qdos online store, Point of Sale, or Sales for Windows Mobile solutions are integrated in real-time within Qdos Order Management - without the need to re-enter any element of the order. Qdos' CRM & Order Management application automatically captures information from each customer contact point, building a powerful database of sales & customer information, invaluable for your marketing strategy.
Online Credit Card Processing
Qdos' integrated payment capability provides for secure customer payments for Web orders.
Key Benefits:
- Integrated order management & payment capability
- Fully Secure – leveraging sophisticated security technologies
- Fast – process payments in real-time, 24/7
- Versatile – transact using various payment card methods
- Easily accessible – integrated within the Qdos platform, no additional deployment required
Qdos Order Management provides a comprehensive platform to faultlessly process every order & provides your customers with a fast, efficient service that they will remember.