Getting Help For Qdos' Products & Services
Welcome to the
Qdos Technology Support pages.
The team at Qdos Technology is dedicated to assisting
clients so that you can get the most out of our software.
The following options are available if you would like to access more information
on using our products or to obtain assistance with problem resolution:
Clients,
please LOGIN
(using your Qdos application login
& password) to access the Qdos
Support Help Desk & Support
Library.
Submit a Service
Request
If you need assistance with a product or service
related issue, we advise that you submit a Service Request to the Qdos Support Team. Our Team will respond to your Service
Request as promptly as possible (in cases where more detailed investigation is required,
we aim to respond within a 24 hour timeframe).
Alternatively, if your matter is of an
urgent nature, please contact Qdos Technology
for immediate assistance from one of our Support Team members.
Quick Reference
Guides
There are over 60 Quick Reference Guides available online
for our client’s use. These ‘how-to’
documents provide step-by-step instructions on how to complete various tasks in
Qdos applications (for example, How to Create
an Account in Qdos CRM). These
guides also include screen images for easy understanding.
It is highly recommended that you utilise the available Quick Reference Guides
if you need assistance on completing tasks in Qdos applications.
Product Release
Notes
Qdos continually releases new product versions with
new or enhanced functionality. Check out our online Release Notes to find out what’s
new in the latest version of your Qdos software.
Qdos End-User
Training
Qdos Technology offers group or individual end-user training
sessions, led by experienced training professionals.
Clients are guided through Qdos applications using comprehensive training
material, and we use a ‘hands-on’ approach during training sessions to maximise
the knowledge gained by each participant.
Please contact Qdos Technology if you require our training services.
Qdos Products
& Services
For an overview of Qdos’ products & services please
go to the Product Overview & Services Overview pages.