Growing beauty and cosmetics businesses rarely sell through one channel. Online orders, stores, wholesale accounts and a warehouse all draw on the same fast-moving range — and when each runs in its own system, stock, customers and fulfilment end up being managed separately.
Qdos is an Australian ERP and operational platform for complex retail, wholesale and distribution businesses. For beauty and cosmetics, it connects ecommerce, stores, warehouse operations, wholesale and inventory, so every channel works from the same products, stock and customer records.
Shopify orders, store sales, wholesale orders and warehouse stock all update the same inventory. Qdos publishes products to Shopify and keeps online stock in line with the stock managed in Qdos, so your team can see what’s available in each store, in the warehouse and online before promising it to a customer.
Trade customers and stockists can be served from the same system, with customer price lists and backorders running alongside retail and online sales.
Beauty ranges change constantly — new launches, seasonal sets and discontinued lines. Qdos manages purchasing and receiving, transfers between stores and warehouses, replenishment and stocktakes in one place, and product records can be imported and updated in bulk when ranges or prices change.
Online orders reach the warehouse as soon as they’re placed. Teams receive, pick, pack and dispatch on mobile devices with barcode scanning, optimised pick paths and carrier integration for labels and tracking, so customer service can see where an order is up to.
If you use a 3PL as well as, or instead of, your own warehouse, Qdos keeps those locations in the same stock picture.
Run promotions centrally across your stores, and recognise customers wherever they buy, with customer information and loyalty shared across stores and online. Gift cards are supported at the counter.
See sales, stock and performance by store, channel and product from the records your team already works in — on desktop or the Qdos mobile app — with advanced analytics through Qdos analytics partner ZAP BI when you need to go deeper.
Qdos is a strong fit for beauty businesses combining several of these:
A fast-growing business with a modest number of stores can have all of these. If you run a single store and only need basic point of sale, a lighter system will probably suit you better.
Qdos supported Adore Beauty during an earlier stage of its growth as an online beauty retailer.
Tell us how your online store, stores, warehouse and wholesale customers fit together, and we’ll show you how Qdos would run them.