Most growing wineries, distilleries, importers and distributors don’t run one operation — they run several at once. Trade customers sit on different pricelists, major retailers order by EDI, stock is split between your own warehouse and a 3PL, and Shopify and the cellar door add direct sales on top. When each part of the operation runs in its own system, teams end up duplicating work and piecing together different versions of stock, orders and customer information.
Qdos is an Australian ERP and operational platform for complex retail, wholesale and distribution businesses. For wine, liquor and spirits, that means wholesale, inventory, warehousing and 3PLs, retailer EDI, ecommerce, point of sale, production where you need it, and reporting — all working from the same products, stock and customer records.
Read the wine and liquor software guide
Qdos has supported Australian wine and liquor wholesalers and distributors for more than 15 years.
Distillers and brewers both deal with alcohol excise, but the operational process differs. Qdos supports the production, inventory and records required around each model.
Wholesale and trade, retailer EDI, WET, your own warehouse or a 3PL, Shopify and the cellar door.
Production your way, bonded stock, records that support your excise obligations, and trade, online and cellar-door sales.
Recipes and production, batch tracking, multi-site stock, wholesale distribution and direct sales.
A typical Qdos business in this sector might import or produce its range, sell to trade customers on their own pricing, supply Coles Liquor Group or Endeavour Group by EDI, hold stock in its own warehouse and with a CartonCloud-connected 3PL, and sell direct through Shopify and a cellar door. In Qdos, that runs as one operation — one stock picture, one set of customer records, one view of the business.
Trade customers expect the right price, pack size and allocation on every order. Qdos manages customer-specific and volume pricelists; single-bottle, six-pack, dozen and mixed-dozen pricing; wine allocations and vintages; and imported wine and spirits, including purchasing in foreign currencies. Orders can be entered by your team or by reps in the field.
Some businesses run their own warehouse, some outsource fulfilment, and many do both as they grow. Qdos keeps your own warehouse and 3PL locations within the same stock picture, so orders, inventory and fulfilment can be managed across both. Qdos integrates with CartonCloud, so a logistics partner can run the physical warehouse while inventory, orders and fulfilment stay visible to you. Where you run your own warehouse, Qdos warehouse management covers receiving, picking, packing and dispatch.
Supplying Australia’s major liquor groups shouldn’t mean re-keying orders. Qdos supports EDI trading with major Australian liquor groups including Coles Liquor Group, Endeavour Group and ALM. Retailer orders run through the same stock, warehouse, 3PL and invoicing as every other order.
Wholesale can stay at the centre while direct sales grow alongside it. Shopify, the cellar door and retail stores sell from the same products, stock and customer records as your trade business, and online orders are fulfilled from the same warehouse or 3PL. Qdos point of sale runs cellar doors and stores, with loyalty that recognises customers in store and online.
Wineries and distilleries can run production in Qdos — raw materials and packaging, recipes and bills of materials, finished-goods production, costing and batch traceability — or keep the production process they already use and bring finished goods into Qdos. Bonded and non-bonded stock are managed side by side, with excise determined when stock is released from bond. Qdos for whisky and spirits goes deeper for distilleries.
Qdos supports WET for applicable wine products (including qualifying cider products) and alcohol excise for spirits and beer. Qdos integrates with Xero, with GST and WET handled accurately, and reporting across sales, stock, customers and channels comes from the same records your team works in every day.
Qdos is a particularly strong fit when several of these come together:
A business with one or two locations can still have this kind of complexity. If you run a single bottle shop and need straightforward point of sale, a lighter POS may suit you better — and we’ll tell you so.
Trembath & Taylor engaged Qdos Technology to provide a comprehensive B2B cloud solution, consisting of five components: CRM, Product Catalog Management, Order Management, Accounting and CMS Website
Michael Trembath, Founder, Trembath & Taylor
A long-standing Qdos customer.
CBCo Brewing — a growing craft brewer using Qdos for production, stock across warehouses in Western Australia and Victoria, order processing and reporting. Read the CBCo story
Yes. Qdos supports EDI trading with major Australian liquor groups including Coles Liquor Group, Endeavour Group and ALM. Retailer orders run through the same stock, warehouse and invoicing as every other order.
Yes. Qdos keeps your own warehouse and 3PL locations within the same stock picture, so orders, inventory and fulfilment can be managed across both. Qdos integrates with CartonCloud, so a logistics partner can run the physical warehouse while inventory, orders and fulfilment stay visible in Qdos.
Yes. Wholesale, Shopify and cellar-door sales run from the same products, stock and customer records in Qdos, and online orders are fulfilled from the same warehouse or 3PL as trade orders.
Yes. Qdos supports WET for applicable wine products and alcohol excise for spirits and beer, with bonded and non-bonded stock managed side by side.
Yes. Qdos supports purchasing in foreign currencies, and imported stock is managed alongside the rest of your range for wholesale, warehousing and direct sales.
Yes. Distilleries can run production in Qdos — raw materials, recipes, production, costing and batch traceability — or keep the production and maturation process they already use and manage bonded stock, excise, sales and fulfilment in Qdos.
Yes. Qdos can run a winery’s wholesale, inventory, cellar door, Shopify and warehouse operations, with WET handled for applicable wine products. Finished wine can come into Qdos from the production process the winery already uses.
No. Qdos becomes particularly valuable as operational complexity increases — several channels, warehouses or 3PLs, retailer EDI or liquor tax requirements — and that complexity can exist in a relatively small business. A single bottle shop that only needs straightforward point of sale may be better served by a lighter POS.
Tell us how your production, channels, warehouses and retailers fit together, and we’ll show you how Qdos would run them.