Ecommerce integration that keeps online sales connected to the rest of your operation

Selling online shouldn’t create another stock pool, another customer list or another set of orders for your team to manage.

Qdos is the operational platform behind your ecommerce. It connects online sales to the same inventory, stores, warehouses, customer records, loyalty, reporting and accounting that run the rest of your business.

Inventory Management Software Australia

When online runs separately, the work multiplies

When the online store runs apart from your stores, warehouse and head office, the same problems keep coming back:

  • stock shown online doesn’t match what is really available;
  • online orders need their own handling before they can be fulfilled;
  • online shoppers become a separate customer list, with loyalty and promotions that don’t carry across;
  • online sales are reported and reconciled separately from the rest of the business.

Qdos keeps ecommerce inside the same operation, so growth online doesn’t create a second business to run.

How Qdos connects ecommerce to your operation

Qdos connects online selling to the rest of the business. How much of this you use depends on your ecommerce platform and integration — see your ecommerce platform below.

One stock picture

Manage products and stock in Qdos, so what you sell online reflects what you hold across stores and warehouses.

Inventory & orders →

Fulfilment

Online orders managed in Qdos go through the same fulfilment processes as the rest of the business, from your own warehouse, a 3PL or a store.

Warehouse & 3PL →

Stores and online, together

Offer click & collect and delivery, and let customers return online purchases at any store in your network.

Point of sale →

Customers and loyalty

Online customers can join the same customer records and loyalty used in store, and promotions can run online, in store or both.

CRM & loyalty →

Wholesale and direct

Sell direct online without losing sight of the stock your trade customers rely on.

Wholesale →

Reporting and accounting

Online sales recorded in Qdos sit in reporting alongside store and trade sales, and flow into accounting with your platform of choice — Xero is the most complete and quickest to set up.

Reporting & analytics →

Shopify: Qdos’ richest ecommerce integration

For Shopify retailers, Shopify runs the online storefront and Qdos runs the operation behind it: products, stock, orders, fulfilment, customers, loyalty, reporting and accounting. Qdos works with standard Shopify plans, and the right setup for your business is confirmed during solution design.

Explore the Qdos Shopify integration →

Your ecommerce platform

Qdos’ ecommerce capability isn’t limited to one platform. Shopify is Qdos’ most complete ecommerce integration. Qdos also works with WooCommerce, where a Qdos plugin checks stock availability at checkout, and with Magento for businesses with the technical resources to manage their own integration. We’ll recommend the right approach for your platform during solution design.

Built for businesses where online is one channel of many

  • Charity retail. Sell donated goods online without running ecommerce as a separate operation. Charity retail →
  • Wine, spirits and beer. Run online sales alongside trade customers, retailer EDI and the cellar door from one stock picture. Wine, spirits & beer →
  • Beauty and cosmetics. Keep fast-moving ranges, promotions and loyalty consistent across online, stores and wholesale. Beauty & cosmetics →
  • Franchise and multi-store retail. Give customers the same range, loyalty and returns whether they buy online or in store. Franchise →

Is Qdos right for your ecommerce operation?

Qdos fits best when online sales need to work with other parts of the business: several stores, a warehouse or 3PL, trade customers, loyalty or central reporting. If you only need a standalone online store, your ecommerce platform on its own may be enough — and we’ll tell you so.

Frequently asked questions

Does Qdos build or host ecommerce websites?

No. Your ecommerce platform runs the storefront, design, checkout and payments. Qdos connects your online sales to the rest of your operation.

Which ecommerce platforms does Qdos work with?

Shopify is Qdos’ most complete ecommerce integration. Qdos also works with WooCommerce and Magento, with the right approach depending on your platform and requirements.

Can online orders be fulfilled from our warehouse, a 3PL or a store?

Yes. Online orders managed in Qdos go into the same fulfilment processes as the rest of the business, whether you fulfil from your own warehouse, a 3PL or a store.

Can online customers earn loyalty and return items in store?

Yes, where your integration brings online customers into Qdos, as the Shopify integration does. Online purchases connected to Qdos can be returned at any store in your network.

Do Shopify retailers need Shopify Plus?

No. Qdos integrates with standard Shopify plans.

Can we see online sales alongside store and wholesale sales?

Yes. Online sales recorded in Qdos are included in reporting alongside store and wholesale sales.

See how ecommerce would fit your operation

Tell us how you sell today — online, in store and to trade — and we’ll show you how Qdos would connect it.