SaaS Fair Use policy


Due to the flexibility of Qdos APIs and functionalities, there exists the potential to exert substantial and unforeseen stress on Qdos cloud infrastructure. We have therefore set out some guidelines around fair and reasonable use.

We won’t generally enforce these strictly, but are in place to ensure Qdos services are not affected for all customers.


What are the limitations and considerations?

Qdos retains the right to reasonably adjust aspects of the environment, including application and processing settings, specifically:

  • Qdos might impose limits on processing frequency, volume and size.
  • Queueing of both manual and scheduled processes may occur to distribute load.
  • The enforcement of query timeouts is possible, with possible changes to these timeouts without prior notice.
  • Total parallel queries across all your users may be subject to throttling.
  • Additional resource limitations could be enacted without advance notification.

Certain features not bound by licensing, such as APIs or External Links, are subject to this Fair Use Policy and reasonable usage of Qdos services. In specific scenarios where utilisation of these features greatly exceeds the API limits set out above and or the limits of Qdos infrastructure, Qdos retains the right to levy charges for excess usage.

Contact us

If you would like more information about the information set out in this SaaS Fair Use policy, please contact us:

Email: [email protected]
Phone: +61 (3) 8644 4080
Post: Suite 2, Level 1, 159 Dorcas Street, South Melbourne, Victoria 3205

Revisions of this SaaS Fair Use policy

Qdos holds the right to modify this fair use policy periodically, without prior notice, while staying reasonably consistent with the content outlined here.