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Not-for-profit ERPs offer a cost-effective way for not-for-profits and charities to improve their overall business efficiency and customer experience. When looking at a tailored ERP for charities, such as Qdos ERP, there are a number of benefits available at an affordable price.
Let’s look closer at the five major benefits of using an ERP if you’re running a not-for-profit or charity.
Proven ERP platforms make it even easier to manage stock with improved automation and visibility. Using a cloud-based ERP connects all your retail stores and warehouses across one data-rich application. This gives not-for-profits with a large number of retail outlets (and warehouses) a more streamlined process that saves time and money, and better inventory control.
For example, the user-centric Qdos ERP system is used by Vinnies, one of Australia’s largest donation centres, in over 450 stores nationwide. This improved management of stock has helped reduce data entry errors and improved data collection accuracy of all products. The charity uses Qdos to manage all its incoming collections and donations on a national level.
With Qdos, the chosen ERP for NFP, you can enjoy organisation-wide visibility of all sales revenue and popular products. These are broken down by store/centre, giving individual shop managers and the head office more detailed data for making strategic decisions. Greater visibility of stock also helps with planning and stock replenishment.
One of the biggest benefits of a not-for-profit ERP is its ability to keep track of all memberships and subscriptions. This state-of-the-art customer relationship management (CRM) system offers streamlined management of all customer interactions.
This includes email marketing, subscription follow ups and renewals, documentation and loyalty programs. Vinnies actually used Qdos to roll out its VIP Loyalty Program, signing up over 100,000 customers in a couple of months.
A well-designed ERP for charities offers easy-to-use reporting tools that generate detailed reports at the click of a button. Charities and not-for-profits can see real-time data from across hundreds of stores, and warehouses, while a myriad of reports offer insightful data for those big decisions.
For instance, the Qdos ERP platform offers data on locations, sales, inventory, employees and finances. These reports can help you identify high-performing products, clearly see stock levels and daily and weekly sales, and access sales and bank reconciliations.
And what about those in-store benefits? An integrated ERP solution offers an efficient and easy-to-use POS that all store volunteers can quickly learn. Enhanced features, such as larger buttons and simplified interfaces, make learning and performing transactions a lot more streamlined.
Certain ERP providers, such as Qdos, work with individual not-for-profits and charities to create a tailored POS. This updated POS also increases the speed of customer sales and returns with multiple payment methods and simultaneous transaction holds to avoid bottlenecking.
Working with Vinnies, Qdos created a basic and intuitive user interface that suited the variety of Vinnies shop volunteers, including students, retirees and new volunteers. It also offered managers on-the-spot daily sales figures and backfill reports for on-floor stock replenishment. New volunteers are able to be trained in minutes to use the POS for daily transactions and end-of-day processing.
Qdos is considered one of the best not-for-profit ERP systems available. It is the chosen cloud-based ERP provider for Vinnies, currently used in more than 450 retail stores across Australia. The Australian-owned, cloud-based ERP solution lets you automate your retail and wholesale processes, gain operational and financial transparency and increase business productivity.
Request a free product demo of Qdos or read more about how Qdos helped Vinnies improve its customer experience.
